How do I contact you?
Please email firstname.lastname@example.org.
A product I've seen is no longer available.
To receive product information about an upcoming restocking, please email email@example.com with your request.
Do you have a different size?
We only have the sizes listed on the product page in stock. We unfortunately only carry limited sizes in stock.
How do I select my size?
Do you make special orders?
Yes, please email your request to firstname.lastname@example.org.
Do you restock items?
Once something has sold out, we generally do not restock items.
Are your styling products for sale?
Yes, see the styling collections in shoes and accessories.
Something is wrong with my order.
Please contact us as soon as possible at email@example.com. Once something has shipped, we can no longer make changes to your order.
What forms of payment do you accept?
We accept all major credit cards, as well as Paypal and ApplePay.
How do I cancel an order?
Write us as soon as possible firstname.lastname@example.org. Once something has shipped, we can no longer cancel and refund an order.
How do I use my promo code?
You can enter your promo code in your shopping cart, just above the checkout button.
Do I need to create an account to shop from you?
You can check out as a guest during checkout.
Will I fit into a garment listed as one size/free size?
Our one size garments are items that are meant to be worn oversized, are free flowing or adjustable. If you wear a size small to large, these items will generally fit you. Please check our measurements and size guide! We list out model's measurements as a reference.
How do I check the status of my order?
Do you ship to...?
We currently only ship within the United States.
How much is shipping to ... ?
Shipping within the United States is free. No minimum amount is required. International shipping rates are notated.
Something is missing from my order.
Please email us at email@example.com so we can correct your order immediately.
How fast is your shipping?
Shipping within the US generally takes 2-5 business days.
How do I return/exchange?Please contact firstname.lastname@example.org
Can I return a sale item?
Sale items are final, and cannot be returned. The unauthorized return of sale items will result in a 25% re-stocking fee and store credit only.
Something won't load.
Please send us an email at email@example.com with a description and screenshot of the problem.
Image magnification doesn't work.
The image magnification code will often not work if you have AdBlockers or other "extensions" installed in your browser.
The site won't let me order.
Please let us know of the problem and email firstname.lastname@example.org. If you need additional help ordering, email us the items you'd like to purchase and we can set a custom order for you.
How do I unsubscribe from your newsletter?
There's an unsubscribe button on the bottom of our newsletter. If you're unable to unsubscribe, please send us an email at email@example.com.
All general enquiries please contact us at firstname.lastname@example.org.
For all media relations, please contact us at email@example.com
I'm a Social Media Influencer/Promoter:
Please write us at firstname.lastname@example.org.